york-academy.com materials will be accepted for return within the following timeframes only:
- Book Purchase Customer: 14 Business Days following Book Purchase
Book purchase refunds will be accepted only if the following condition is met:
- No Self-Assessments (Chapter, Unit or Textbook) have been attempted
Cancellation & Return Fees
A Return Fee is applied to all returns to cover warehousing & credit card charges.
- Book purchases will be refunded the purchase price minus 12% of the unit price originally charged.
- Once the request is received at york-academy.com, the return fees will be calculated and the Book Return Request will be assessed to ensure it meets the Return Policy timeframe and conditions.
- If the Return Authorization Form is not approved, the customer will be notified via email.
- Once york-academy.com has approved the return, york-academy.com will process a refund, minus return fees, within 30 days of approving the return. The customer will be notified and provided with a receipt of the refund via email..