Return Policy

york-academy.com materials will be accepted for return within the following timeframes only:

  • Book Purchase Customer: 14 Business Days following Book Purchase

CONDITIONS

Book purchase refunds will be accepted only if the following condition is met:

  • No Self-Assessments (Chapter, Unit or Textbook) have been attempted

Cancellation & Return Fees

A Return Fee is applied to all returns to cover warehousing & credit card charges.

  • Book purchases will be refunded the purchase price minus 12% of the unit price originally charged.

Returns Process

  1. Once the request is received at york-academy.com, the return fees will be calculated and the Book Return Request will be assessed to ensure it meets the Return Policy timeframe and conditions.
  2. If the Return Authorization Form is not approved, the customer will be notified via email.
  3. Once york-academy.com has approved the return, york-academy.com will process a refund, minus return fees, within 30 days of approving the return. The customer will be notified and provided with a receipt of the refund via email..